Since 1939 when the City of Newport purchased the electrical system from the Tennessee Valley Authority, Newport Utilities has expanded its base into water delivery and wastewater treatment.  Today Newport Utilities is a model provider in East Tennessee.

Newport Utilities employs some ninety local folks, with an average of twenty two years of service.  That speaks highly of our Cocke County work ethic and the dedication of our employees.

Whether it be an electrical lineman, an office staff person, any of our engineers, or one of our administrative personnel; you will be assured that your needs will be met with prompt service and professionalism.

Newport Utilities is committed to serving you.

ELECTRIC

From the generation of power from TVA, through Newport Utilities distribution system , the over twenty thousand homes and businesses of Cocke County, Tennessee rely on  clean, safe electrical power at noticeably competitive rates.

Couple that with East Tennessee's moderate climate, and folks moving into the area from both the northern and southern parts of the country, can find their average utility bills reduced by fifty percent, while still enjoying consistent, dependable electric service.

Manufacturing and industry find that there are many programs offered through Newport Utilities and TVA, such as the Energy Surplus Program, which can drastically reduce the cost per KWH.

Newport Utilities fleet of 25 maintenance vehicles, 24/7 dispatch console and well trained and certified electrical technicians assure prompt response to both new installations and any service interruptions.  Newport Utilities state-of-the-art 24 hour PORCHE automated reporting system not only allows for your immediate notification of outages, but automatically calls your residential telephone to announce the resumption of service.

Much of East Tennessee relies on Newport Utilities for courteous service, prompt response and very competitive electric rates.  A variety of payment plans, community assistance programs and the pride of being a public power provider combine to make Newport Utilities both responsive and responsible to you.

WATER

Newport Utilities raw water comes from the world's third oldest river, the French Broad, running over and through the Great Smoky Mountains from North Carolina into Cocke County, Tennessee.  Newport Utilities maintains a six million gallon a day capacity processing facility, with a modern quality testing laboratory.  A safe and adequate drinking water supply is assured through our commitment to excellence.

Newport Utilities water supply meets and exceeds established water quality standards prescribed by the Safe Drinking Water Act of the Environmental Protection Agency.  Fluoride is added to comply with quality water specifications.  Water report and information regarding testing procedures and results are provided on request.

WASTEWATER

Newport Utilities Wastewater Treatment Plant can process more than four million gallons every day.  Using the most modern treatment techniques, and constant monitoring of the treatment process in an on site laboratory by state certified operators, Newport Utilities assures appropriate and continuing services to it's four thousand unit customer base.

Recent upgrades and expansions make the Newport Utilities Wastewater Plant a model for East Tennessee.

Newport Utilities cooperates with local manufactures to assure proper processing of special or uncommon wastewater products so that they are handled in a safe and efficient manner.

Constant monitoring of discharge is a pledge of this environmentally friendly Wastewater Treatment Plant.

 

• Contact Us

Newport Utilities
P.O. Box 519
Newport, TN  37822
Phone:  423-625-2800
Fax:      423-623-5767
info@newportutilites.com


• Office Locations

 The business office is located at 170 Cope Boulevard and the Operations Center is located at 1419 West Highway 25-70.  The Water Treatment Plant is located at 850 Cedar Street, and the Wastewater Treatment Plant is located at 465 Lisega Boulevard.


• Office Hours

Monday           7:30 a.m. - 4:30 p.m. 
Tuesday           7:30 a.m. - 4:30 p.m.
Wednesday      7:30 a.m. - 4:30 p.m.
Thursday          7:30 a.m. - 4:30 p.m.
Friday              7:30 a.m. - 4:00 p.m.

Our drive-by window is open to take your payments Monday, Tuesday, Thursday and Friday from 7:30 a.m. until 6:00 p.m. and from 7:30 a.m. until 5:00 p.m. on Wednesday.  The drive-by window is also open for your convenience on Saturday from 8:00 a.m. until 12:00 noon.  We also have a night depository available 24 hours a day located at our 170 Cope Boulevard office.










 

• Miles Of Line

Electric:     1,450 Miles
Water:          415 Miles
Wastewater:   75 Miles        

• Average Number of Customers Per Mile of Line

Electric:          15 Customers
Water:             30 Customers
Wastewater:    57 Customers

     

BOARD OF DIRECTORS:

Dan Lindsey – Acting Chairman

Freddy Gregg – Councilman Member

Dennis Thornton – Councilman Member

Bill Lewis – Member

Jane Myers - Member

Bill Whitson – Member

Brad Davidson - Member

 

 

 

 

EXECUTIVE STAFF:

Vacant - General Manager
Vacant - Manager of Accounting and Finance
Jimmy Robertson - CPSv, Manager of Electric 
Connie Frisbee - PHR,UHR, Manager of Human Resources
David Balch - Manager of Customer Service 
Carrol Proffitt - Manager of Wastewater Treatment 
Leonard "Topper" Allen - Manager of Water Department 
Linten Atkins -  Superintendent of Water Treatment
James McSween - Legal Counsel