Our NU Story:
In 1940, we started out as an electrical company. That’s when the City of Newport purchased the electrical system from the Tennessee Valley Authority.
Since then, Newport Utilities has expanded to provide the very best water delivery, wastewater treatment, and Broadband internet and landline services.
But, even though we continue to grow, we haven’t changed our commitment to you: our friends and neighbors here in East Tennessee.
In fact, as your local utilities provider, we employ more than 100 people who live in our area. From engineers and electrical lineman to office staff and administrative personnel, we are proud of the work ethic and dedication of our Cocke County colleagues. You can rest assured that they’ll meet your needs with prompt and professional service because when we talk about “us,” we’re talking about more than our company- we’re talking about our entire community.
Mission Statement
The Mission of Newport Utilities is to:
Provide distinct value to our customers by offering competitively priced, world-class essential services, the highest standard of excellence in customer care, and continued commitment to our customers, to enhance the overall quality of life of the people we serve.
Our Values . . .
- Honesty
- Teamwork
- Reliability
- Accountability
- Use of Technology
- Customer Satisfaction
- Continuous Improvement
- Efficient Use of Resources
Board of Directors
Chairman | Craig Wild
Secretary | Chris Edmonds
Member | Emily Eisenhower, O.D.
Member | Mike Hannon
Member | Scott Thornton
Regular monthly meetings are the fourth Tuesday of each month at 8:30 am. The meeting is held in the board room located at our 170 Cope Boulevard office. We are no longer providing a Zoom link for these meetings. Members of the public are welcome to attend in-person.
To speak at an NU Board Meeting, members of the public will need to download and complete a Guest Speaker Request Form and submit the completed form to Marketing@NewportUtilities.com. The deadline to submit a Guest Speaker Request Form is one week prior to the regular monthly Board Meeting. Once submitted, the Board will have the chance to review and approve your request ahead of the meeting.
Business Hours
Lobby: 9:00-4:30 Mon-Fri
Drive-Thru: 9:00-4:30 Mon-Fri
Kiosk: 24/7
*Phone Operators available 8:00-4:30 M-F