HURRICANE HELENE OUTAGE UPDATES
UPDATE: THE WATER CONSERVATION ALERT HAS BEEN LIFTED.
CUSTOMERS ARE NO LONGER REQUIRED TO CONSERVE WATER
THE NU LOBBY & DRIVE-THRU WILL BE CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE.
All operations, phone services, digital services, and remote customer service will continue as normal. Please explore our website for outage updates, advisories, and customer service information.
Make yourself comfortable.
Discover better ways to manage your utility usage and save money. Explore the best billing plans, programs and services for you. And make your place as cozy as can be—in the most efficient way possible.
Make yourself comfortable.
Discover better ways to manage your utility usage and save money. Explore the best billing plans, programs and services for you. And make your place as cozy as can be—in the most efficient way possible.
Convenience you can count on.
Every day, you depend on us to make sure the lights come on when you flip the switch, to keep clean water flowing from the faucets, and most recently, to keep you connected with broadband services. Every day for nearly 80 years, we’ve been coming to work to bring you these conveniences in the most reliable, courteous and efficient ways possible. But we’re more than service providers. We’re your neighbors, too. That’s why it’s important to us that we make Cocke County the best place to live, work and play.
So, how can we help you get the most out of your services?
Need Help With SmartHub?
You deserve something NU.
You deserve reliable high speed Internet, with ridiculous speeds up to 1 Gig. You deserve affordable phone service. And you deserve it from a local team who consistently delivers mind-blowing service. Learn More
You deserve something NU.
You deserve reliable high speed Internet, with ridiculous speeds up to 1 Gig. You deserve affordable phone service. And you deserve it from a local team who consistently delivers mind-blowing service. Learn More
Internet | Phone
Business Hours
Phones: 7:30-4:30 Mon-Thurs | 7:30-4:00 Fri
Lobby: 8:30-4:00 Mon-Fri
Drive-Thru: 8:00-4:30 Mon-Fri
Kiosk: 24/7