Need to Start or Stop Service with NU?
To start a New Service Request, please download and complete the required forms for your service (below) and email to CustomerService@NewportUtilities.com, or stop by our office at 170 Cope Blvd. in Newport during normal business hours. Submission of a photo ID is also required in order to initiate a New Service Request.
*How to Submit Forms: You will need to download the forms to your device before filling out and saving your changes. Email CustomerService@NewportUtilities.com to receive your Secure Upload link to submit your completed forms.
*Important: When applying for any type of New Service, you will need to locate the meters on the property and present the meter numbers to Customer Service.
Residential:
→ Application for Residential Service
→ AutoPay Authorization Form (if interested)
Commercial:
→ Application for Commercial Service
→ Commercial Guaranty Agreement
→ Read: Commercial Deposit Policy
Helpful Links:
Need More Help?
Business Hours
Lobby: 9:00-4:30 Mon-Fri
Drive-Thru: 9:00-4:30 Mon-Fri
Kiosk: 24/7
*Phone Operators available 8:00-4:30 M-F