Need to Start or Stop Service with NU?

To start a New Service Request, please complete the required, relevant forms for your specified service (below) and email to customerservice@newportutilities.com, or stop by our office at 170 Cope Blvd. in Newport during normal business hours. Submission of a photo ID is also required in order to initiate a New Service Request.

*Note: You will need to download the forms to your device before filling out and saving your changes. Email CustomerService@NewportUtilities.com to receive your Secure Upload link to submit your completed forms.

New Residential Service Application

New Construction Service Guidelines

Application for Commercial Service

→ Commercial- Guaranty Agreement

Commercial Deposit Policy

⊕ VIEW CUSTOMER SERVICE FORMS

⊕ VIEW NEW CONSTRUCTION MATERIALS

Give Us a Call

423.625.2800

Send Us an Email

Drop In

170 Cope Boulevard
Newport, TN 37821

Business Hours

Lobby: 8:30-4:00 Tues-Thurs

Drive-Thru: 8:00-4:30 Mon-Thurs

Kiosk: 24/7

View Holiday Schedule

*Phone Operators available
7:30-4:30 M-Th | 7:30-4:00 F

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