ELECTRIC/POWER

Newport Utilities purchases power from Tennessee Valley Authority (TVA). All customers of TVA, including each of Newport Utilities’ customers, fall into a “Rate Class,” which is based on the type of customer (residential or commercial) and how much energy they consume. The rate of your energy consumption charge is determined by your Rate Class.

Rate Classes:

• Residential (RES)
• Commercial:
  • GSA 1
  • GSA 2
  • GSA 3

*You can find your rate class in the chart under the “Electric” section on your bill.

→ Learn more about NU’s Electric Service and View Current Rates

WATER

Newport Utilities extracts and treats our own water through the use of our Water Treatment Plant and Raw Water Intake Station. Like with electric service, water customers fall into a Rate Class based on the amount of water consumption that is required at their service address. The per-gallon rate charged to your monthly bill is determined by your Rate Class.

Rate Classes:

• Residential:
  • WI (Water Inside City)
  • WO (Water Outside City)
• Commercial:
  • WCI (Commercial Water Inside City)
  • WCO (Commercial Water Outside City)
• Large Commercial
  • WLI (Large Commercial Inside City)
  • WLO (Large Commercial Outside City)
• Industrial
  • WINDS (Industrial Water)

*You can find your rate class in the chart under the “Water” section on your bill.

→ Learn more about NU’s Water Service, View Current Rates, Read Water Quality Reports, and more

WASTEWATER/SEWER

Newport Utilities provides wastewater/sewer treatment to customers located within our sewer limits (view coverage map here). Sewer customers are billed based on their Rate Class and water usage.

→ Learn more about NU’s Wastewater Service, View Current Rates, Read Rules & Regulations, and more

You will find fees associated with your utility services located under each utility section on your bills (i.e. electric fees under “Electric,” etc.).

Electric:

• Electric Service Charge: This is your standard customer charge for electric service.
  • Why? Utilities charge a baseline customer fee for the cost of maintaining service. This charge comes to NU for the cost of maintaining facilities, equipment, resources, and any other essential functions that are required to provide service to customers.
• Energy Charge: This is the cost of the energy you have consumed during the billing period.
  • Why? Customers are charged a rate per kilowatt-hour (kWh), which is determined by their Rate Class, for the cost of the energy they have consumed.
• TVA Fuel Cost Adjustment (Adj): This is TVA’s cost of the fuel required to generate your energy consumed.
  • Why? Energy is not a renewable resource; it is man-made. TVA has charged this fee since 2007. It is a fee for the cost of “uranium, coal, oil, and natural gas that TVA must purchase to run its nuclear, fossil, combined cycle, and combustion turbine plants to keep the energy flowing affordably and reliably throughout the Tennessee Valley. It is the cost of the raw materials used to generate electricity.”
  • → Learn More about TVA’s Fuel Cost

*Credits: Sometimes a credit is applied to a customer’s bill; this can be for various reasons. If you see a minus sign (–) next to an amount on your bill, that implies that this amount is credited to your bill and will be subtracted from your total usage and fees subtotal.

= Electric Service Subtotal Amount

Water:

• Water Service Charge: This is your standard customer charge for water service.
  • Why? Utilities charge a baseline customer fee for the cost of maintaining service. This charge comes to NU for the cost of maintaining facilities, equipment, resources, and any other essential functions that are required to provide service to customers.
• Water Charge: This is the cost of the water you have consumed during the billing period.
  • Why? Customers are charged a rate per gallon, which is determined by their water Rate Class, for the cost of the water they have consumed.
• Water Tax: This is the sales tax applied to the cost of your water service.
  • Why? Water sales are eligible for local sales tax in the state of Tennessee.

= Water Service Subtotal

Wastewater/Sewer:

• Sewer Service Charge: This is your standard customer charge for wastewater/sewer treatment service.
  • Why? Utilities charge a baseline customer fee for the cost of maintaining service. This charge comes to NU for the cost of maintaining facilities, equipment, resources, and any other essential functions that are required to provide service to customers.
• Sewer Charge: This is the cost of the wastewater you have displaced during the billing period.
  • Why? Customers are charged a rate per gallon for wastewater, which is determined by their wastewater Rate Class, for the cost of the wastewater they have displaced.

= Sewer Service Subtotal

Broadband (NUConnect– Internet/Phone):

• Monthly Charge for [Plan Name] – [Plan Speed]: This is the collective monthly cost of your fiber internet and/or phone service for the billing period.
  • Why? NUConnect determines the cost of a plan based on the speed of the service you selected, and any additional functionalities requested.

= Data/Internet Subtotal

EnergyStar™ appliances use less electricity than traditional appliances. Switching to EnergyStar™ appliances could save you a significant amount on your electric bills each month. How do I know if my appliances are EnergyStar™ rated?

AVERAGE APPLIANCE ENERGY USAGE ESTIMATES

 *These numbers are estimates. Please refer to your appliance’s wattage and specifications for more accurate results.