PAYMENT EXTENSIONS CHANGE
Effective November 1, customers will be limited to one payment extension per rolling 12-month period.
FOLLOW THESE STATE GUIDELINES FOR SUBMITTING SERVICE REQUESTS FOR FLOOD REPAIRS →
THE NU LOBBY & DRIVE-THRU ARE NOW OPEN
New Schedule:
Lobby | Tuesday – Thursday 8:30 a.m.-4:00 p.m.
Drive-Thru | Monday – Thursday 8:00 a.m.-4:30 p.m.
Make yourself comfortable.
Discover better ways to manage your utility usage and save money. Explore the best billing plans, programs and services for you. And make your place as cozy as can be—in the most efficient way possible.
Make yourself comfortable.
Discover better ways to manage your utility usage and save money. Explore the best billing plans, programs and services for you. And make your place as cozy as can be—in the most efficient way possible.
Convenience you can count on.
Every day, you depend on us to make sure the lights come on when you flip the switch, to keep clean water flowing from the faucets, and most recently, to keep you connected with broadband services. Every day for nearly 80 years, we’ve been coming to work to bring you these conveniences in the most reliable, courteous and efficient ways possible. But we’re more than service providers. We’re your neighbors, too. That’s why it’s important to us that we make Cocke County the best place to live, work and play.
So, how can we help you get the most out of your services?
Need Help With SmartHub?
You deserve something NU.
You deserve reliable high speed Internet, with ridiculous speeds up to 1 Gig. You deserve affordable phone service. And you deserve it from a local team who consistently delivers mind-blowing service. Learn More
You deserve something NU.
You deserve reliable high speed Internet, with ridiculous speeds up to 1 Gig. You deserve affordable phone service. And you deserve it from a local team who consistently delivers mind-blowing service. Learn More
Internet | Phone
Business Hours
Lobby: 8:30-4:00 Tues-Thurs
Drive-Thru: 8:00-4:30 Mon-Thurs
Kiosk: 24/7